Programs & Services

CTN provides a number of programs and services to support children with multiple special needs and their families. Delivered through our partner organizations these services help support families where they need it most—at home, school or in the community. 

We are committed to providing our clients and their families with high quality services. Please note that some of our clinics, programs and services stop serving children and youth at specific ages due to ministry guidelines. If you have a question about when specific services will end for you or your child please contact usSome children also require customized equipment, which is sometimes accessed through Ontario’s Assistive Devices Program (ADP). If you are interested in purchasing a piece of equipment for your child or want to learn more about customized equipment, we encourage you to speak with your service provider prior to making any purchases. Service providers can share the detailed rules on Ontario’s ADP and help ensure equipment is the best choice to meet your child and family’s needs. 

We welcome your feedback through our family relations policy (complaints and compliments). Please visit our policies for instructions on how to share your feedback.

Augmentative Communication: 

CTN’s Augmentative Communication Consultation Service (ACCS) helps children and youth who have challenges speaking and would benefit from using augmentative and alternative communication (AAC) devices to communicate. ACCS is a General Level Augmentative Communication Clinic designated by the Ontario Assistive Devices Program to provide appropriate services to children who have complex communication needs. ACCS services are limited to children and youth younger than 19 years old who have been referred by their local team. The ACCS team may include speech-language pathologists, occupational therapists and communicative disorders assistants based on the needs of the child or youth.


CTN’s audiology services focus on the prevention, identification, assessment, treatment and habilitation of hearing loss in children with multiple special needs. Audiology services are provided by a registered audiologist and offered at CTN’s Richmond Hill site. The audiologist will make recommendations for the management of hearing loss and provide education and hearing-related counselling services for families.

Brief Resource Service: 

Brief Resource Service (BRS) can identify an initial action plan and help families who are waiting for service coordination,or are preparing for a transition. BRS may be used to assist children or youth with special needs and their families access funding, camps, respite and other services. BRS is usually one to three sessions with a service planning coordinator and is typically provided at CTN local team sites.

Coordinated Service Planning/Service Coordination: 

Service Planning Coordinators (SPC) support the development of a coordinated and integrated service plan that considers all service needs. SPCs are family centred and support the child, family and team to identify and set meaningful goals.

Diagnostic and Medical Consultation Services: 

CTN’s Diagnostic and Medical Consultation Services (DACS) is for children and youth with complex developmental, medical and/or behavioural concerns for the purpose of diagnosis and/or short-term medical followup or consultation. A physician referral is required for this interdisciplinary service, which provides diagnostic assessments and medical consultation (up to a child’s 18th birthday) for a variety of conditions, including autism spectrum disorder (ASD). Medical consultation is provided by developmental paediatricians and other team members as needed. To learn more about DACS, watch this video.

Family Mentor Program:

The CTN Family Mentor Program extends our family-centred and integrated care approach by providing assistance to parents/caregivers who care for our clients with disabilities. Often overwhelmed and isolated,  CTN caregivers are referred to this program which provides emotional support through a variety of ways to meet the individual needs of the families CTN supports. Trained volunteer family mentors who have a similar lived experience raising a child with special needs  are matched with families seeking guidance and support.  This flexible  program aims to help families feel more confident, informed and supported. All efforts are made to match families with a  mentor who can best meet their individual needs, by online or by phone. This program is generously supported in part by an Ontario Trillium Foundation Grow Grant.


Feeding Assessment and Consultation Service (FACS) provides assessment and treatment for children with feeding and swallowing difficulties, including:  
  • weakness in the muscles of the mouth
  • difficulty with certain textures
  • insufficient weight gain/weight loss
  • significant reflux
  • surgery of the face or neck
  • difficulty nursing or bottle feeding
  • poor chewing skills
  • coughing or choking while eating/drinking
  • children on tube feedings
  • a history of upper-respiratory infections
FACS is generally a one-time assessment and consultation visit with re-referrral if further support is needed. The team may consist of a speech-language pathologist (SLP), occupational therapist (OT), registered dietitian (RD) and/or paediatrician, as required based upon the specified areas of concern. These services are provided at specific clinic locations in Simcoe County and York Region.

Key Service and Support Coordinators:

This new service is available for children and youth with a diagnosis or suspected diagnosis of Fetal Alcohol Spectrum Disorder (FASD), in York Region and Simcoe County.  Key Service and Support  Coordinators  provide services to children and youth up to the age of 18 (or 21 if still attending secondary school).  The Key Service and Support Coordinators have an expertise in FASD and will assist families to access information and better understand FASD and how it may impact their child’s or youth’s abilities.  Coordinators will ensure youth and families are connected to appropriate services and supports as well as also assist families to implement strategies in the home and other environments that support the child to build skills.  In some situations the Key Service and Support Coordinator will work together with the family and other team members including school staff to build a coordinated service plan. 

Occupational Therapy: 

Occupational therapy (OT) for children and youth with neuromotor disabilities focuses on developing their motor skills to improve their ability to perform activities associated with their daily life such as self-care, play and community participation. The therapist may also as part of therapy assess and prescribe equipment to assist the child or youth to maximize function and or comfort. An individualized treatment program will be developed based on the assessment findings and shared goals. Rehabilitation assistants also support the service.


Physiotherapy for children and youth with neuromotor disabilities focuses on developing their gross motor skills to maximize the child’s function and participation at home, at school and in the community.  The therapist may also assess and prescribe equipment to assist the child or youth to maximize function and/or comfort. An individualized treatment program will be developed based on the assessment findings and shared goals. In addition to the PT, rehabilitation assistants also support the service.

Psychological Services: 

Psychological Assessment and Consultation Services (PACS) supports the diagnosis and behaviour management of children/youth with a range of complex cognitive, neurological and/or behavioural issues through psychological or neuropsychological assessment and consultation. The goal is to understand more about the child’s thinking, learning and emotional skills in relation to a particular medical condition (e.g., acquired brain injury, etc.). Assessments and consultations are provided at CTN sites in Simcoe County and York Region.

Recreation and Leisure Services: 

All children and youth deserve to have fun! Participating in recreation and leisure activities such as adapted sports, community activities and social gatherings are important to your child’s physical, emotional, social and cognitive development and overall quality of life. Occupational therapists, physiotherapists, and local team facilitators work within the community recreational sector to create, facilitate and enhance inclusion and recreation opportunities for children and youth. Programs may be delivered in a variety of locations.

Seating and Mobility Specialty Services:  

Services are delivered by physical and occupational therapists. This service assists children and youth who have complex seating or mobility prescriptions to determine and obtain the equipment best suited to their needs. Children and youth requiring this service must be referred by the child’s OT or PT therapist.

Spasticity Management: 

The spasticity management service is a multidisciplinary clinic for children and youth (from two to eighteen years old) with spasticity or dystonia. Spasticity refers to a change in muscle tone or muscle stiffness and is often related to cerebral palsy, acquired brain injury and spinal cord injury. The team works with children and families to understand spasticity and how it affects comfort, care, daily activities, and participation. The service works with local team therapists to ensure monitoring and follow up. This service requires a physician’s referral.

Service Navigation: 

At CTN service navigation is provided by experienced professionals who are knowledgeable about services, programs, and supports.  Service navigators ensure children and their families are accessing the appropriate services based on a preliminary review of their strengths and needs.

Referral Information and Forms




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