Please submit your general questions about SBRS to SBRS@ctnsy.ca.
If you have questions specific to your child- please call the SBRS team at 647-351-9900.
Our staff is available to take your call Monday to Friday from 8 a.m. to 4:30 p.m. Many of your questions may be answered on our frequently asked questions section (see above). Please read this before you call. We will respond to your calls as quickly as we are able.
To speak with one of our Team Assistants or Service Navigators please call: 647-351-9900 (local GTA number) or 1-877-972-7277.
Please talk to your child’s school about other services and supports available while you wait.
If you have a question, concern or complaint, we encourage you to speak to your clinician, a member of your child's team, or Local Team Facilitator right away so they can help to address it. If you are uncomfortable speaking with a staff member, or feel your situation requires further attention, please fill out a Formal Complaint Form and submit it directly to CTN.
Formal Complaint Policy - English or French
Click here for our Formal Complaint Form. If you would like to share a concern, compliment or other feedback, contact us.
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