Please submit your general questions about School Based Rehabilitation Services to SBRS@ctnsy.ca.
Check back regularly to see posted responses. If you have questions specific to your child- please continue to contact the LHIN or your service provider agency prior to transition. After transition, please continue to contact your current service provider agency or call CTN if your child is waiting for services.
CTN’s School Based Rehabilitation Services phone line is now active. Many of your questions may be answered on our frequently asked questions section. Please read this before you call. We will respond to your calls as quickly as we are able.
After services have transferred from the LHINs, to speak with one of our Team Assistants or Service Navigators please call: 647-351-9900 (local GTA number) or 1-877-972-7277.
Please talk to your child’s school about other services and supports available while you wait.
If you have a question, concern or complaint, we encourage you to speak to your clinician, a member of your child's team, or Local Team Facilitator right away so they can help to address it. If you are uncomfortable speaking with a staff member, or feel your situation requires further attention, please fill out a Formal Complaint Form and submit it directly to CTN.
Formal Complaint Policy - English or French
Click here for our Formal Complaint Form. If you would like to share a concern, compliment or other feedback, contact us.
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