As a network serving children and youth with disabilities and developmental needs, accessibility is a key focus and priority. We fully support the Ontario Disabilities Act and are dedicated to meeting and advancing standards set by the Accessibility for Ontarians with Disabilities Act (AODA). For more information, please view our:
Accessibility Planning Policy
CTN Compliance with AODA - English or French
Committment to Accessibility
CTN Accessibility Plan
As a not-for-profit organization funded by the Ministry of Children, Community and Social Services (MCCSS), Children’s Treatment Network (CTN) is committed to being fully accountable, compliant and transparent to all our stakeholders regarding reimbursement of business related expenses.
Children's Treatment Network is committed to a child and family-centred approach to planning and delivering services and supports to children and youth with disabilities and developmental needs. A key component of family-centred care is developing a close partnership with families to ensure there are opportunities for families to be actively engaged in their child’s care and in the ongoing development of the Network.
The Family Advisory Committee (FAC), consisting of clients, family members and Network professionals, provides advice and guidance on all aspects of the Network including operations and the planning and delivery of services and supports for kids and families. To learn more about the FAC, click here.
Family Engagement Policy - English or French
Family Engagement Overview - English or French
CTN and all our network partners are dedicated to providing families with high-quality services and excellent service experiences. Your feedback helps us to address any concerns and issues that you may have. Your input also helps us continually improve network practices so we can enhance our ability to meet the needs of the kids and families we serve.
If you have a question, concern or complaint, we encourage you to speak to your clinician, a member of your child's team, or Local Team Facilitator right away so they can help to address it. If you are uncomfortable speaking with a staff member, or feel your situation requires further attention, please fill out a Formal Complaint Form and submit it directly to CTN.
Formal Complaint Policy - English or French
Formal Complaint Form are available in English and French. If you would like to share a concern, compliment or other feedback, contact us.
Feedback and suggestions will be utilized to inform quality improvement through analysis, reporting and plan development processes.
To read more about our policy, please click here.
To give your feedback or suggestion, please click here.
As a publicly funded organization, CTN purchases goods and services in accordance with the Ontario Broader Public Sector Procurement Directive and Supply Chain Code of Ethics. Our commitment to procurement practices that are conducted in an open, competitive and transparent environment ensures that the Network, the kids and families we serve and all our stakeholders receive optimal quality and value for money.
To read more about our policy, please click here.
CTN is committed to protecting and promoting the rights of the people we serve in accordance with the laws of Ontario. Children, youth and families receiving services and supports from CTN also have responsibilities, so we can work effectively as partners.
CTN Declaration of Client Rights and Responsibilities - English or French
Computer programs can make intelligent guesses as to what an appropriate translation should be. Therefore, automated translations can help a reader understand the general content of text in a foreign language. However, because the translations are generated by computer programs, not all translations are perfect and the accuracy of translations may be different between languages. Computer translations are not available for all languages.
Nothing on this website is intended as advice to meet the specific needs of an individual as individual situations will differ. Website visitors should not act or rely on website information without seeking specific advice on matters of concern. We will not purposefully present inaccurate information on this website, however information is supplied "as is" and may contain errors. We do not guarantee or warrant the quality, accuracy, completeness, timeliness, appropriateness or suitability of the website content. Reliance on any information appearing on the website is at your own risk. We expressly disclaim all warranties, representations and conditions regarding use of this website and its content.
Kerry's Place - (FFS) Introduction to Autism Spectrum Disorder - Online
This live webinar is for family members and caregivers who want to learn more about Autism Spectrum Disorder (ASD). Common characteristics of ASD, possible strengths, needs, learning styles and profiles of persons with ASD will be introduced as well as effective strategies to support your child or loved one.
Kerry's Place - Caregiver Nonviolent Crisis Intervention - Online
Participants will be provided with an overview of the verbal and non-verbal communication concepts and strategies taught in the Nonviolent Crisis Intervention® (NVCI-CPI) training program that can help in the support and care of family members, or people they support, with Autism Spectrum Disorder, both at home and in the community.
Building Brighter Futures Together.
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