What happens to the information I share? Where is it stored?

When you talk to a Service Navigator, they will discuss CTN’s Shared Client Record with you. This record is stored on the internet and has many security features to keep it protected.

Your child/youth’s record would contain treatment information entered by providers and partners they have seen since they started receiving services. Having this shared record means that you don’t need to tell your child/youth’s story as many times. It also means that providers can quickly see what other providers have worked on with your child/youth. This allows them to make decisions more quickly and not have to repeat treatments that have already been tried.

More information on CTN’s Shared Client Record and how CTN protects your privacy can be found here, and any questions can be directed to the CTN Privacy Officer.

Privacy Officer
Children’s Treatment Network
13175 Yonge Street
Richmond Hill, ON
L4E 0G6

privacy@ctnsy.ca

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