CTN Update: Response to the Second Provincial Emergency

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Yesterday the Ontario government announced a second provincial emergency effective Thursday, January 14, 2021 at 12:01 a.m.

The government has issued a stay-at-home order requiring everyone to remain at home with exceptions for essential purposes, such as going to the grocery store or pharmacy, accessing health care services, for exercise or for essential work. This order and other new and existing public health restrictions are aimed at limiting people's mobility and reducing the number of daily contacts with those outside an immediate household.

We want to remind you that we are here to support the children, youth and families that we serve. CTN is well prepared as an agency to navigate this situation and is closely monitoring and following government and public health directives. We will continue to support clients during the provincial emergency through our virtual-first service delivery model. This means services are provided virtually (phone or videoconferencing) if possible and in-person services are provided when necessary.

We have safety and operating protocols in place including the use of screening, social distancing where possible, personal protective equipment (PPE), cleaning and sanitizing to help ensure the safety of clients and families, our staff and service providers while at our sites.

CTN is committed to keeping families updated and informed during the pandemic. For more information around our COVID-19 response including what to expect on the day of your appointment, resources and more, please visit our dedicated webpage.

As we navigate the ongoing pandemic together, we encourage you to stay connected with your child’s service provider to address any needs or concerns. Our ACCESS intake team can be reached at 1-866-377-0286 for general inquiries and our SBRS intake team can be reached at 1-877-972-7277 for School Based Rehabilitation Services related inquiries.

Please stay safe and well!